Department of Digitalization, Copenhagen Business School, Denmark
After the tutorial, the participants will be able to:
This tutorial provide the participant with a Human Work Interaction Design (HWID) platform for building theory and action. HWID theory will be presented with a focus on type I-IV relation artefacts and their systematic shifts between work analysis and interaction design. In addition, the theory will be compared to other contemporary socio-technical HCI design approaches such as practice-based design, experience design, sociomaterial design, and management design thinking. The HWID platform is used to present design cases that illustrates design of socio-technical relations, provides specific advice for researchers, consultants, and policy makers, and reflects on open issues. Examples with cobots and other automation scenarios will be given. The main benefits of the tutorial is that is teaches a systematical way to taking both the social and the technical into account in human-centered design research, it does so in a doable and understandable way, and it teaches how theorize about socio-technical HCI in the age of automation, AI, and robots.
HCI researchers, UX Consultants, and Policy makers with an interest in socio-technical approaches to HCI
Torkil Clemmensen is a professor at the Department of Digitalization, Copenhagen Business School, Denmark. His research interest is in psychology as a science of design. His research focus on cultural- psychological perspectives on usability, user experience, and digitalization of work. He contributes to Human-Computer Interaction, Design, and Information Systems. He is a vice-chair of the IFIP working group on Human Work Interaction Design.
Based on organizing a series of conferences, Torkil has written a book on the topic, which will be used in the tutorial, https://link.springer.com/book/10.1007/978-3-030-71796-4