T03: Social Media in Conflicts and Crises

Sunday, 23 July 2023, 08:30 - 12:30 CEST (Copenhagen)
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Prof. Dr. Dr. Christian Reuter (short bio)

Technical University of Darmstadt - Science and Technology for Peace and Security (PEASEC), Germany



Learning about the research field of social media in conflicts and crises


Content and benefits:

Theoretical Parts:

  • The State of the Art in Crisis Informatics
  • Types of Crisis Informatics Research
  • Types of Interaction: Usage Patterns in Crisis Informatics
  • Attitudes by Emergency Services Staff in Europe
  • Citizens’ Perception of Social Media in Emergencies in Europe
  • Tailorable Situation Assessment with Social Media
  • Self-Organisation of Digital Volunteers across Social Media
  • Policy Recommendations

Practical Parts:

  • Demonstration of Facebook Crisis Response
  • Effective Data Gathering with the Twitter Search
  • Demonstration of a Social Media Data Gathering and Aggregation Web Tool
  • Illustration of a Crisis Dataset within an Analyzation Component and a Social Dashboard
  • Showcase of a Credibility / Hate Speech Artificial Intelligence within the Tool
  • Hands-on Experience of the Web Application

Benefits of the Participation:

  • Overview of theoretical and practical Crisis Informatics
  • Insight into the different perspectives of the digital space in times of crisis
  • Methods for analysing Social Media in crisis Situations
  • Hands-on experience with a Social Media gathering tool


Target Audience:

HCI researchers, practitioners, and graduate students


Additional platform or tool to be used by the tutor:

Web browser for accessing a social media aggregation tool: https://ods.dev.peasec.de/


List of materials or devices required by the participants:

Preferably laptop otherwise smartphone

Bio Sketch of Presenter:

Prof. Dr. Dr. Christian Reuter is Full Professor at Technical University of Darmstadt. His chair Science and Technology for Peace and Security (PEASEC: https://peasec.de/) in the Department of Computer Science combines computer science with peace and security research. He holds a Ph.D. in Information Systems (University of Siegen) and another Ph.D. in the Politics of Safety and Security (Radboud University Nijmegen). On the intersection of the disciplines (A) Cyber Security and Privacy, (B) Peace and Conflict Studies as well as (C) Human-Computer Interaction, he and his team specifically address (1) Peace Informatics and technical Peace Research, (2) Crisis Informatics and Information Warfare as well as (3) Usable Safety, Security and Privacy.